Keys To Magick has a No Return Policy on items sold. This includes books, incense, any precious stones, and on any items sold on the website. Every item has been checked prior to shipping and is in excellent working order and stones are also checked to ensure accuracy of your order.

Please do not send your purchase back as it will be returned unopened and refused at the Post Office or UPS or FedEx.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will deem whether or not an item is eligible for exchange. Buyer is responsible for all shipping costs both ways on items exchanging.